Our virtual assistants are trained specifically for eye care. Every EyeCareWorks VA completes more than 60 hours of certified training in optometry and ophthalmology workflows, from scheduling and vision insurance verification to EHR support and clinical documentation. Each assistant also completes full HIPAA training and follows strict privacy and security protocols. Data encryption, controlled access, signed confidentiality agreements, and secure file handling keep your patients' protected health information secure and your practice fully compliant.